TECHNICAL SUPPORT
A lot of companies looks at customer services as it's necessary evil. Others don't care about any services at all. None of this is our case.
We care about technical support of our customers and help when the problem occurs. We are glad to advise you and to solve your problems in short time. We want our customers to feel comfortable and have the feeling of everlasting support from our side.
WHAT WE OFFER
- actual network status reporting
- web forums dedicated to user support - preparing
- telephone and email contact 24/7/365
- live chat dedicated to user support
- availability to upgrade transfer
- hardware replacement guarantee in 6 hours
- free client support on e-mailem and phone
- consecutive monitoring of your server and services
- service support including back up services
- statistic reports accesible vie client information system
Copyright © 2002 - 2006 DEDICATED4U - European server solutions - All rights reserved